Redressing the balance when banks fail to protect you from fraud.
Barings Law have legal experts to handle claims for clients who have suffered financial loss due to their bank’s negligence in combating fraud.
- Fees covered by compensation we win on your behalf
- Easy Application
Determine Your Eligibility for a Claim.
- Your bank failed to safeguard your money or adequately protect your accounts
- Your bank’s lack of effective cyber-security measures meant your money or your sensitive data was accessed by hackers
- Authorised Push Payments (APP) to fraudulent payees were not picked up by the bank
- Transaction monitoring has been found to be inadequate
- Anti-crime systems have not been successful in repelling fraudsters
- The banks did not intervene when there was a likelihood of fraudulent APP activity
The details we consider when we look to represent you in a bank fraud compensation claim are:
- Banks' inadequate security and anti-fraud measures
Did the bank meet its security obligations?
- Understanding victims' plight
Did the bank recognise that a vulnerable victim has been targeted?
- Fraud prevention protocol
Did the bank fail to notice or act upon suspicious activity?
- Inadequate complaint-handling procedures
Has the bank’s investigation into an APP incident been properly handled?
What can you claim for if you lost money in an Authorised Push Payment (APP) scam?
If your bank has neglected you as a customer and failed to protect you from being tricked into transferring your money to a fraudulent payee, we can help you to reclaim your money via a compensation claim.
- Industry anti-fraud systems
- Lack of intervention
You should be able to count on your bank to intervene by refusing to allow the money to leave their customer’s account, when suspicious activity is detected. Not doing so may mean your bank has failed in their duty of care to their customer.
- Victim outcomes
If you were tricked into paying money to a fake payee’s bank account:
- Insufficient security measures
The bank either failed to stop the transaction from going ahead or could not recover your money from the fraudster’s account
- Refusal to reimburse
The onus is on your bank to provide evidence why they are refusing to reimburse you for the money lost
- Questionable authorisation
Your bank may refuse to help because you authorised a transaction by revealing your details. The fact that you authorised a payment can be queried
- Lack of care after the event
Your Path to Expert Legal Consultation.
Submit Claim
Case Review
Our team will conduct a full review of your case and assess your eligibility
Negotiation
If eligible, we will begin negotiating with your bank, aiming for maximum compensation.
Receive Compensation
Finalise the claim and receive your rightful compensation.
Frequently Asked Questions.
What information do I need when submitting a claim?
When submitting a claim through our quick and easy online form, we just require three things:
The name of your bank and details of the APP fraud, such as the time and date, amount(s) issued and payee account details.
What fee do Barings charge?
If we are successful in your claim, Barings Law will charge a success fee. This will be no more than 30% or £10,000 (excluding VAT), whichever is lower. These fees will be displayed in your contingent fee agreement. All we ask is that you cooperate with and are honest with our team members.
Will I be charged if my claim is unsuccessful?
We operate in a way that significantly reduces our clients’ liability for any fees. Providing you cooperate with our legal teams throughout the process there will be no financial risk to you, as we will only take a fee for our services if we win the case on your behalf.
How long does the process take?
What Barings Law clients have to say.
Discover the success stories of our satisfied clients – Read our testimonials from clients who trust us.
