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Bank Fraud Claims

Redressing the balance when banks fail to protect you from fraud.

Barings Law have legal experts to handle claims for clients who have suffered financial loss due to their bank’s negligence in combating fraud.

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Determine Your Eligibility for a Claim.

Determine if you’re eligible for a bank fraud compensation claim by assessing the circumstances of your treatment by your bank. If they failed in their obligation to protect you as a customer you may have a case to make a claim.
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  • Your bank failed to safeguard your money or adequately protect your accounts
  • Your bank’s lack of effective cyber-security measures meant your money or your sensitive data was accessed by hackers
  • Authorised Push Payments (APP) to fraudulent payees were not picked up by the bank
  • Transaction monitoring has been found to be inadequate
  • Anti-crime systems have not been successful in repelling fraudsters
  • The banks did not intervene when there was a likelihood of fraudulent APP activity
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The details we consider when we look to represent you in a bank fraud compensation claim are:

  • Banks' inadequate security and anti-fraud measures

Did the bank meet its security obligations?

  • Understanding victims' plight

Did the bank recognise that a vulnerable victim has been targeted?

  • Fraud prevention protocol

Did the bank fail to notice or act upon suspicious activity?

  • Inadequate complaint-handling procedures

Has the bank’s investigation into an APP incident been properly handled?

What can you claim for if you lost money in an Authorised Push Payment (APP) scam?

If your bank has neglected you as a customer and failed to protect you from being tricked into transferring your money to a fraudulent payee, we can help you to reclaim your money via a compensation claim.

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  • Industry anti-fraud systems
Banks must regularly evaluate how they identify – and combat – fraud risks that they and their customers are exposed to. They have a requirement to develop their defences against fraud and ensure that their procedures are fit for purpose. 
  • Lack of intervention

You should be able to count on your bank to intervene by refusing to allow the money to leave their customer’s account, when suspicious activity is detected. Not doing so may mean your bank has failed in their duty of care to their customer.

  • Victim outcomes
For bank fraud claims, we must assess the customer experience and the fairness with which they have managed a complaint from a customer and responded to the situation.
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If you were tricked into paying money to a fake payee’s bank account:

You may be able to claim compensation from your bank if they failed to comply with anti-fraud laws and guidelines that exist to protect their customers.
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  • Insufficient security measures

The bank either failed to stop the transaction from going ahead or could not recover your money from the fraudster’s account

  • Refusal to reimburse

The onus is on your bank to provide evidence why they are refusing to reimburse you for the money lost

  • Questionable authorisation

Your bank may refuse to help because you authorised a transaction by revealing your details. The fact that you authorised a payment can be queried

  • Lack of care after the event
If the bank has not exercised reasonable measures to prevent the theft and placed the blame solely at their customer’s feet
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Your Path to Expert Legal Consultation.

Embark on a streamlined journey towards professional legal advice, where each step is designed for clarity, convenience, and comprehensive support.
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Submit Claim

Fill out our quick and easy online form for your initial assessment
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Case Review

Our team will conduct a full review of your case and assess your eligibility

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Negotiation

If eligible, we will begin negotiating with your bank, aiming for maximum compensation.

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Receive Compensation

Finalise the claim and receive your rightful compensation.

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Frequently Asked Questions.

We’ve answered some of our most Frequently Asked Questions below, but if you have a question that we have not answered, please feel free to book a one-on-one consultation with one of our experts. Give us a call on 0161 200 9960 or click on the webchat icon at the bottom right-hand side of this page.

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What information do I need when submitting a claim?

When submitting a claim through our quick and easy online form, we just require three things:  The name of your bank and details of the APP fraud, such as the time and date, amount(s) issued and payee account details.

What fee do Barings charge?

If we are successful in your claim, Barings Law will charge a success fee. This will be no more than 30% or £10,000 (excluding VAT), whichever is lower. These fees will be displayed in your No-Win No-Fee Agreement. All we ask is that you cooperate with and are honest with our team members. If we are then unsuccessful with your claim you will not be liable for any fees.

Is it No-Win No-Fee?

We operate on a No-Win No-Fee basis, meaning if we are unsuccessful in your claim, you will not be liable for any fees. Providing you cooperate with our legal teams throughout the process there will be no financial risk to you, as we will only take a fee for our services if we win the case on your behalf.

How long does the process take?

Each claim for Authorised Push Payments is unique, meaning we cannot provide a specific timeframe. Our team will keep you updated throughout, and will be able to give you more specific details as they work on your claim. 

What Barings Law clients have to say.

Discover the success stories of our satisfied clients – Read our testimonials from clients who trust us.

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About Barings Law

Excellence in Legal Representation.

Barings Law specialises in providing legal services to address mis-sold financial products, business litigation related to business interruption and mis-sold business energy, immigration, tenancy deposit protection claims, data breach claims, and more. Our dedicated team prioritises client success by combining legal expertise with a personal approach to deliver meaningful results.
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Recover your financial losses if you have been a victim of fraud.

If you believe your bank has been negligent in protecting you from financial losses caused by fraudulent activities, our legal experts are here to help.
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We're Here to Help.

At Barings Law, your legal concerns are our top priority. Whether you need guidance on a complex legal matter or have questions about our services, our team is ready to assist you.

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