Our emails
If you have received an email from us it would, in virtually all cases, be regarding a claim that our legal team is conducting on your behalf.
Any contact from us would usually be a request for further information so that we can progress your claim. It could simply be an update on your case, which we provide our customers with from time to time.
If you do have any doubts about the validity of an email you’ve received, purporting to be from Barings Law, you can always check if they came from us by speaking to our customer service team on 0161 200 9960. For more information about our email signature and online security, click here.
If you are a Barings Law client and are not receiving our emails there are a few steps you can take to resolve the issue.
Firstly, check your spam or junk folder. Should you find any communications from us there you should be able to mark that email ‘Not Spam’ and move it to your inbox. This should help your email provider’s filtering system and lead to future emails from us being delivered straight to your inbox.
If this doesn’t resolve the problem you could try clicking the Send/Receive tab, if your email service has one. For web-based email services you may need to ensure that your account has enough available space.
You could also try logging out and back in, or opening your email in a different browser.
If you continue to experience problems, please contact us on 0161 200 9960.
Updates
We will always look to keep you notified of all developments during the claim process. We send out regular updates via email regarding the progress made on a claim and, for any imminent action that is required from our customers, they receive contact by telephone in addition to our email correspondence.
You can, of course, contact us via phone, email or webchat if you have any questions or would like an update in the meantime.
